Work at Diva
There are always opportunities for talented people to join our epic team
Work from anywhere
Work from any location, offering flexibility and improved work-life balance while enabling companies to access a diverse talent pool and reduce costs associated with traditional office setups.
Lean & agile
Quick decision-making, open communication, and the ability to rapidly respond to changes in the market, allowing for efficient problem-solving and greater flexibility in pursuing business goals
Make real impact
Purpose, accountability, and innovation to pursue initiatives that have a measurable and positive impact on the organization, its customers, and society at large.
Open positions at Diva
Business development
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Collect potential leads and finalize sales to drive company revenue
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Craft client pitch decks outlining chatbot concepts and strategies
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Bring Diva offerings to prospective clients and secure new partnerships from both large enterprises and small to medium-sized businesses
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Establish and nurture lasting connections with clients and key stakeholders
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Provide input for product development & enhancemen
Requirements
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Outstanding communication and presentation abilities
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A Bachelor’s Degree in Communication, Marketing, Business, or a related field
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Coupled with at least 1 year of experience in Sales or Business Development within Marketing Solutions, Chatbot Platform, or IT Solutions
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Proficiency in the commerce industry, shop or brand operations & enabler, showcasing a deep understanding of these domains
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Demonstrated network connections within the advertising industry and with various brands.
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An enthusiastic and collaborative individual, known for their proactive approach and team-oriented mindset
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Possesses strong adaptability and quick learning capabilities
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Fluency in English is highly desired
Performance marketing
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Implement, oversee, and track: Meta ads (including CPAS), TikTok, SEM, Google AdWords, and advertisements across all e-commerce platforms (e.g., Shopee Ads, Topads, etc.)
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Conduct thorough measurement and reporting on the effectiveness of all digital marketing initiatives, delivering presentations to both internal and external stakeholders
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Generate innovative ideas and provide clear design directions to the design team
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Supervise and enhance shop performance on e-commerce platforms
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Stay abreast of market trends, competitor activities, and overall market dynamics through continuous monitoring of market intelligence
Requirements
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Demonstrated success spanning 3-5 years in a growth-oriented capacity, consistently exceeding targets in the marketplace and social commerce
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Comprehensive understanding of digital marketing tactics across all stages of the funnel, encompassing SEO, Ads, Email Marketing, and more
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Analytical prowess, adept at leveraging data to extract actionable insights
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Exceptional communication and collaboration aptitude
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Up-to-date familiarity with cutting-edge trends and technologies in online sales and digital marketing
Customer success manager
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Ensure sustained customer engagement levels, including conducting on-site meetings, prioritizing customer satisfaction, and fostering loyalty
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Collaborate proactively with assigned accounts to boost product adoption and represent the clients' perspectives effectively
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Anticipate and address potential issues that may impact customer satisfaction or retention, taking corrective actions as needed
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Arrange regular reviews with clients to identify evolving needs and enhance success through interactive and consultative dialogues
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Consistently gather client feedback and collaborate directly with the product team to contribute insights for refining the product roadmap
Requirements
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Previous involvement in customer-facing roles within customer success, account management, or strategic consulting, with a preference for SaaS exposure
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A motivated, proactive team player who brings innovative ideas to foster customer loyalty and drive adoption
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Exceptional interpersonal abilities and a track record of cultivating robust relationships
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Demonstrated proficiency in delivering professional customer service within a fast-paced, dynamic setting
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Exhibits diplomacy, tact, and grace under pressure when resolving customer concerns
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Experience within the Marketplace, Retail, or AI sectors
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Proficiency in utilizing data to glean insights into customer usage and its business implications
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Strong organizational skills coupled with adept presentation capabilities.
AI engineer
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Innovate, establish, and enhance state-of-the-art artificial intelligence models, including deep learning architectures, to address complex research challenges
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Ensure optimal model performance by devising and implementing streamlined training pipelines encompassing data preprocessing, augmentation, and hyperparameter tuning
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Engage in individual research initiatives, exploring innovative approaches to intricate artificial intelligence and machine learning problems
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Undertake multiple focused projects within a specific domain to acquire in-depth expertise and execute autonomous work effectively
Requirements
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Bachelor’s/Master’s degree in Engineering, Computer Science, or relevant field (or equivalent practical experience)
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Minimum of 3 years in AI Engineering roles.
Proficiency in LLM, Python, and Machine Learning, with extensive hands-on experience -
Knowledge of AWS, Azure, and Google Cloud Platform
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Proven capability in extracting pertinent information from textual data using Anthropic's model and OpenAI
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Track record of navigating unfamiliar territories and overcoming challenges
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Demonstrated effectiveness in a Cloud-based working environment
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Previous success and genuine enthusiasm for GenAI and LLM, with the ability to articulate and discuss cutting-edge concepts
Fullstack developer
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Collaborate closely with the Product, Business, and Sales teams to gather and comprehend requirements, ensuring the delivery of scalable solutions
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Develop, design, and maintain both new and existing web applications, adhering to high standards of quality and maintainability in code writing
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Continuously enhance the performance and design of existing applications, while also ensuring full deployment and implementation of web applications
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Actively engage in design deliberations and reviews, proposing and implementing technical solutions to overcome challenges
Requirements
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Bachelor's or Master's in Computer Science or equivalent
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At least 5 years of experience in the software industry.
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Proficient in Object-Oriented Programming concepts.
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Thorough understanding of Data Structures, Algorithms, and Computer Science principles
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Experience with Node.js and Golang
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Familiarity with frontend and client technologies such as JavaScript, CSS3, HTML5, JSON, and frameworks like Angular, React, or Vue.js, as well as database systems
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Expertise in HTTP, Web Services, and Restful APIs
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Knowledge of SQL queries is advantageous
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Strong communication skills and ability to collaborate effectively in a team with a positive demeanor.